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Building A Culture Of Trust On A Team
Trust is the foundation of any successful team. Without trust, team members will not feel comfortable sharing their ideas, taking risks, or admitting their mistakes. Building a culture of trust on a team is crucial for achieving better results, higher levels of engagement, and less stress.
But first, we need to confront a brutal truth up front: trust alone is not enough. What teams need is a culture of psychological safety. When team members feel safe to express their opinions and ideas without fear of judgment or retribution, they are more likely to take risks and share their failures.
And the process of building psychological safety on a team has three stages: trust, risk, and respect. In this article, we will explore the three stages of building psychological safety and offer some advice on how leaders can guide their team through each one.
Stage 1: Trust
The first stage of building a culture of psychological safety on a team is trust. Team members need to trust each other before anyone takes any interpersonal risk like speaking up or disagreeing. And while many leaders go to elaborate lengths like trust falls, team-building activities, and personality tests, for most teams, trust is built by building relationships. People trust people they know and like. And for teams, that means finding…