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The Secret To Giving Feedback

David Burkus
5 min readJan 24, 2022

A large part of doing your best work ever involves getting feedback on your performance. Feedback is how you know where to improve and where to build upon your strengths. Giving feedback is a requirement for unlocking greater performance, both individually and in teams.

But many leaders struggle to give feedback.

Sometimes this is because giving feedback, particularly constructive feedback is uncomfortable. It’s not fun to tell someone they’re underperforming. And sometimes it’s because the tactics leaders are taught to reduce that discomfort are-to put it bluntly-terrible. We’re told to combine positive and constructive criticism and sometimes even to “sandwich” in the constructive feedback around two pieces of praise.

But if you’ve ever tried this tactic, you know it doesn’t reduce the discomfort and it often makes the conversation less clear. So, don’t.

That’s the big secret to giving great feedback. Don’t mix messages. Give positive feedback and constructive feedback at different times and in different ways.

And in this article, we’ll review a few simple steps to make both positive and constructive feedback conversations less awkward and more productive.

Giving Positive Feedback

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David Burkus
David Burkus

Written by David Burkus

Author of BEST TEAM EVER | Keynote Speaker | Organizational Psychologist | Thinkers50 Ranked Thought Leader | davidburkus.com/social

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